Here's how to sync your GBP (formerly Google My Business) with Diib, and the benefits of doing so.
Syncing Your Google Business Profile with Diib
Syncing your Google Business Profile with Diib is a safe and simple way to unlock valuable insights about your local business performance. When you sync, Diib helps you track key metrics like click-through rates, customer engagement, and local search visibility—all in one place. This connection allows you to make data-driven decisions to grow your business confidently.
Steps to Sync Your Google Business Profile
1. Go to the Data Channels Section
Log in to your Diib dashboard and navigate to the "Data Channels" section. (You can also click on "Analytics" in your left-hand menu and then select "Google Business Profile.")
2. Select Google Business Profile
Find the Google Business Profile option and click "Connect."
3. Sign in to Your Google Account
Use the Google account associated with your business profile to sign in.
4. Authorize the Connection
Follow the prompts to authorize the sync. Diib uses secure protocols to keep your data safe. Once completed, your Google Business Profile will be connected to Diib, and we’ll begin importing key data for you to monitor!
What Happens Next?
Once synced, Diib will analyze your Google Business Profile data to give you actionable recommendations. You’ll get insights on:
- Improving your map listing to attract more local customers.
- Tracking engagement metrics like views, clicks, and customer interactions.
- Boosting your local search presence by optimizing your listing for better visibility.
Troubleshooting: Why Isn’t My Google Business Profile Data Showing?
If Diib isn’t pulling any data or if you’re seeing incomplete information, try these steps:
- Check Your Google Business Profile Permissions – Make sure you're signed into the correct Google account and that Diib has the necessary permissions to access your data.
- Reconnect Your Account – Go to Data Channels in your Diib dashboard, disconnect the profile, and then reconnect it using the steps above.
- Verify Your Google Business Profile is Active – If your listing is suspended or pending verification with Google, it may not sync properly.
- Give It Some Time – In some cases, syncing can take a few hours before all data appears in your dashboard.
If you continue experiencing issues, you may need to refresh the connection manually through your Diib dashboard or check with Google for any account restrictions.