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      I'm a Pro Member. Why Am I Still Getting Free Member Emails?

      If you're still getting our Free member emails as a Pro member, it's likely due to duplicate accounts.

      If you're a Pro member but still receiving Free Member emails, it’s usually because you have a duplicate account—one of which is a Free account.

      Here’s how to fix it:

      1. Check for Duplicate Accounts:
        Try logging in with any other email addresses you may have used when signing up.

      2. Cancel or Unsubscribe:
        Once you’ve accessed the Free account:

        • Unsubscribe from emails by clicking the unsubscribe link at the bottom of any email.
        • Or, cancel the Free account from the My Account section in your dashboard.

      If you’re unsure or need help finding and canceling the duplicate account, reach out to Diib support—we’re happy to assist!