--- title: How Do I Fix a Broken Image? description: Troubleshoot and fix broken images on your website with simple steps to check file paths, formats, caching issues, and more. --- [Skip to content](https://knowledgebase.diib.com/how-do-i-fix-a-broken-image#main-content) English Show submenu for translations [![Frame 1707478394.png\]](https://knowledgebase.diib.com/hs-fs/hubfs/Frame%201707478394.png?height=40&name=Frame%201707478394.png)](https://www.diib.com/) Open main navigation Close main navigation - English Show submenu for translations - [Go to diib.com](https://www.diib.com/) [Go to diib.com](https://www.diib.com/) Welcome to diib's Knowledge Base! - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://knowledgebase.diib.com/?hsLang=en) 2. [FAQs and Troubleshooting](https://knowledgebase.diib.com/faqs-and-troubleshooting?hsLang=en) 3. [Website Errors](https://knowledgebase.diib.com/faqs-and-troubleshooting?hsLang=en#website-errors) # How Do I Fix a Broken Image? ## Troubleshoot and fix broken images on your website with simple steps to check file paths, formats, caching issues, and more. If an image on your website isn’t displaying properly, it could be due to a few common issues. Here’s how to troubleshoot and fix it: ### **1. Check the Image URL** - Make sure the **file path is correct** and that the image hasn’t been moved or deleted. - If the image is hosted externally, check that the **link is still active**. ### **2. Verify the File Name and Format** - File names are **case-sensitive** (e.g., `image.JPG` is different from `image.jpg`). - The image should be in a supported format (`.jpg, .png, .gif, .webp`). ### **3. Clear Your Cache and Refresh** - Your browser may be storing an older version of the page. Try **refreshing** or clearing your cache. ### **4. Check for Broken Code** - If your image is inside `` tags, double-check that the **HTML and file path are correct.** If you're using **WordPress or another CMS**, try re-uploading the image. ### **5. Look for Plugin or Theme Conflicts** - If you're on **WordPress, Shopify, or Wix**, a plugin or theme update may have caused the issue. - Temporarily disable plugins to see if one is blocking the image from loading. ### **6. Check File Permissions** - If the image is hosted on your server, the **file permissions** should allow it to be viewed (`644` or `755` is usually best). ### **7. Fix Broken Images in Google Search** - If Google Search Console reports broken images, resubmit your sitemap to help Google re-crawl your site. Once you've gone through these steps, your images should display properly again. If the issue continues, check with your hosting provider or website platform for any server-related problems. - [Getting Started](https://knowledgebase.diib.com/getting-started?hsLang=en#main-content) - [Get Started Here](https://knowledgebase.diib.com/getting-started?hsLang=en#get-started-here) - [How to Use diib's Features](https://knowledgebase.diib.com/getting-started?hsLang=en#how-to-use-diibs-features) - [Dashboard Widgets](https://knowledgebase.diib.com/getting-started?hsLang=en#dashboard-widgets) - [Boosts and Services](https://knowledgebase.diib.com/boosts-and-services?hsLang=en#main-content) - [LocalBoost](https://knowledgebase.diib.com/boosts-and-services?hsLang=en#localboost) - [diib Handshake](https://knowledgebase.diib.com/boosts-and-services?hsLang=en#diib-handshake) - [CityBoost](https://knowledgebase.diib.com/boosts-and-services?hsLang=en#cityboost) - [Billing and Account Management](https://knowledgebase.diib.com/billing-and-account-management?hsLang=en#main-content) - [Billing](https://knowledgebase.diib.com/billing-and-account-management?hsLang=en#billing) - [Your Account](https://knowledgebase.diib.com/billing-and-account-management?hsLang=en#your-account) - [FAQs and Troubleshooting](https://knowledgebase.diib.com/faqs-and-troubleshooting?hsLang=en#main-content) - [Dashboard](https://knowledgebase.diib.com/faqs-and-troubleshooting?hsLang=en#dashboard) - [General SEO](https://knowledgebase.diib.com/faqs-and-troubleshooting?hsLang=en#general-seo) - [Website Traffic](https://knowledgebase.diib.com/faqs-and-troubleshooting?hsLang=en#website-traffic) - [Google Analytics](https://knowledgebase.diib.com/faqs-and-troubleshooting?hsLang=en#google-analytics) - [Website Errors](https://knowledgebase.diib.com/faqs-and-troubleshooting?hsLang=en#website-errors) - [Core Vitals](https://knowledgebase.diib.com/faqs-and-troubleshooting?hsLang=en#core-vitals) - [Google Business Profile](https://knowledgebase.diib.com/faqs-and-troubleshooting?hsLang=en#google-business-profile) - [Sitemap](https://knowledgebase.diib.com/faqs-and-troubleshooting?hsLang=en#sitemap) - [Backlinks](https://knowledgebase.diib.com/faqs-and-troubleshooting?hsLang=en#backlinks) - [YouTube](https://knowledgebase.diib.com/faqs-and-troubleshooting?hsLang=en#youtube) - [Local Businesses & Local SEO](https://knowledgebase.diib.com/faqs-and-troubleshooting?hsLang=en#local-businesses-local-seo) - [Keywords](https://knowledgebase.diib.com/faqs-and-troubleshooting?hsLang=en#keywords) - [AI](https://knowledgebase.diib.com/faqs-and-troubleshooting?hsLang=en#ai) - [Content](https://knowledgebase.diib.com/faqs-and-troubleshooting?hsLang=en#content) - [Website Speed](https://knowledgebase.diib.com/faqs-and-troubleshooting?hsLang=en#website-speed) - [diib Dashboard Widgets](https://knowledgebase.diib.com/diib-dashboard-widgets?hsLang=en) [![Chill listening crop-3](https://knowledgebase.diib.com/hs-fs/hubfs/logo-Nov-15-2024-07-22-54-5317-PM.png?width=44&height=24&name=logo-Nov-15-2024-07-22-54-5317-PM.png "Chill listening crop-3")](https://diib.com/) diib.com Knowledge Base Copyright © 2026, diib.com