If your dashboard says you have 0 visitors, here are a few ways to easily troubleshoot this issue.
If your dashboard shows zero visitors, don’t worry—this is usually easy to fix! Here are the most common reasons and what you can do:
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No Visitors Yesterday:
If your website had little or no traffic yesterday, your dashboard might reflect that. Check back tomorrow to see updated numbers! -
Google Analytics Setup Issue:
Sometimes, this happens if there’s a problem with your Google Analytics setup. Here’s how to troubleshoot:- Verify the Tracking Code: Make sure your Google Analytics tracking code is correctly installed on all pages of your site.
- Check Google Analytics: Log in to your Google Analytics account to confirm that data is being collected.
What to Do If the Issue Persists
- Recheck Your Sync: Go to the Data Channels section in your Diib dashboard and reconnect your Google Analytics account.
- Visit Google Analytics Help Center: For step-by-step guidance, Google’s Help Center is a great resource.
This issue is often a quick fix, and your data should start updating soon. If you need additional help, our Knowledge Base has more tips to get you back on track.