Our Knowledge Base is quite extensive, but if something seems wrong with your dashboard and you can't find answers, you can reach out to our Support team.
If something doesn’t seem right with your Diib dashboard, don’t worry—we’re here to help! Most questions or issues can be solved quickly by checking our Knowledge Base, which is packed with helpful articles and guides to get you back on track.
Why Start with the Knowledge Base?
- Fast Answers: You’ll likely find the solution to your question in just a few clicks.
- 24/7 Access: It’s always available, even outside business hours.
- Guided Steps: Many articles include step-by-step instructions to walk you through common fixes.
Still Need Help?
If the Knowledge Base doesn’t have the answer you need, you can reach out to us at support@diib.com. Our team works hard to respond to your questions as quickly as possible during regular business hours (Monday through Friday). Please also keep in mind that we're closed for major holidays.
- Response Time: Most issues are addressed within 24-72 hours.
- We’re on It: Rest assured, we’ll handle your issue with care and keep you updated.
We’re Here to Support You
At Diib, we’re committed to making your experience as smooth as possible. Whether it’s through the Knowledge Base or our support team, you’re in good hands.