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Something is Wrong with My Dashboard. What Do I Do?

Our Knowledge Base is quite extensive, but if something seems wrong with your dashboard and you can't find answers, you can reach out to our Support team.

Need Help with Your diib Dashboard?

If something doesn’t seem right with your diib dashboard, don’t worry — we’re here to help. Most questions can be solved quickly by checking our Knowledge Base, which is packed with helpful articles and guides to get you back on track.

Why Start with the Knowledge Base?

Fast Answers
You’ll likely find the solution to your question in just a few clicks.

24/7 Access
The Knowledge Base is always available, even outside business hours.

Guided Steps
Many articles include step-by-step instructions to walk you through common fixes.

Still Need Help?

If the Knowledge Base doesn’t have the answer you need, you can use the chat inside your diib dashboard to reach our team.

Our team reviews chat requests during regular business hours (Monday through Friday). Please keep in mind that we’re closed for major holidays.

Pro members receive priority support, so if you’re a Pro member you can usually expect a faster response.

Other Ways to Get Help

You can also bring your questions to one of our live sessions:

Free Member Demo
Free members are welcome to join our demo sessions to learn how the dashboard works and ask questions.

Office Hours (Pro Members)
Pro members can join Office Hours to get help directly from a diib Growth Expert.

diibLive Sessions
We host regular diibLive sessions covering topics like SEO, backlinks, Google Analytics, and AI visibility. These sessions are a great place to learn and get your questions answered.