If you're having issues exporting your keyword list and you can't see all the data, here's how to troubleshoot.
If you’re running into issues exporting your keyword list, it’s usually because of the program you’re using to open the file. Here are a few tips to help:
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Try Excel:
Excel tends to work best for opening and viewing exported keyword lists. Some other spreadsheet programs might not display the file correctly. -
Check the File Format:
Your keyword list is exported as a CSV file, so make sure the program you’re using supports that format. -
Download It Again:
If the file didn’t download properly, try exporting it again from your Diib dashboard. -
Need More Help?
If it still isn’t working, you can try using a free online CSV viewer or check if your spreadsheet program needs an update.
With the right program, exporting and viewing your keyword list should be easy. If you’re still having trouble, feel free to reach out—we’re here to help!